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Reviews and Ratings
Reviews from guests about their experience.
64%
loved their spa retreat and can’t wait to return.
6.4/10
Nice
Rooms
8.6
Location
7.4
Service
8.2
Dining
6.6
Guest reviews
6.4/10
based on 5 reviews
Peter
United Kingdom,
February
2025
5.0/10
I had a pretty good stay at the Zurich Hotel. The rooms were really clean and well-maintained, making my time comfortable, but I did wish the on-site dining options could have been a bit more diverse. The Lotiz lounge on the 7th floor was a great spot to chill, though.
Rooms
8.0
The cleanliness of the rooms was impressive and made the stay enjoyable.
Service
9.0
The hotel staff was always around when I needed help, which was super appreciated.
Location
7.0
The location was good, but I feel like it could offer more nearby attractions.
Dining
6.0
The dining options were decent but could use more variety. The make-your-own pancake machine was a fun touch, though.
Facilities
8.0
The facilities included cool amenities like room service, which came in handy after a long day.
Francis
United Kingdom,
January
2025
6.2/10
I had a wonderful experience at Zurich Hotel, especially appreciating the cleanliness of the rooms and the excellent service from the staff. The Lotiz Lounge on the 7th floor offered a great place to unwind without having to venture outside. However, I found the dining options slightly limited, which was a minor downside during my stay. Overall, it was a pleasant visit! 😊
Rooms
9.0
The rooms were fabulous and really clean throughout my stay.
Service
9.0
The hotel staff were exceptionally helpful at all times.
Location
8.0
It’s conveniently located, making it easy to explore the area.
Dining
7.0
Dining options felt a bit limited, especially for variety.
Facilities
8.0
Loved the room service and other handy amenities.
Layla
United Kingdom,
January
2025
7.2/10
My stay at Zurich Hotel was pretty cool overall, but there were a couple of bumps. The cleanliness of the rooms really impressed me, and the staff were super attentive. However, I wished they offered more dining options, as I only saw the casual lounge for food and drinks.
Rooms
9.0
The rooms were very nice and meticulously clean. I felt right at home.
Service
8.0
The staff's willingness to help out was evident, especially when I needed assistance with my mom's wheelchair.
Location
7.0
While the hotel is centrally located, I felt a bit limited in nearby dining options.
Dining
6.0
The on-site lounge was a nice spot, but it could use a bigger menu. Just had some simple bites.
Facilities
8.0
I appreciated the on-site amenities like room service and laundry, which made my stay easier.
Mason
United Kingdom,
January
2025
6.6/10
My stay at Zurich Hotel was pretty solid overall. The rooms were clean and well-maintained, which definitely made for a more enjoyable experience. On the flip side, while the location was convenient, it could get noisy at times. But the helpful staff really stood out, ready to assist with anything I needed.
Rooms
9.0
The rooms were fabulous and super clean, a definite highlight of my stay.
Service
8.0
The hotel staff were incredibly helpful, always there when I had a question or needed something.
Location
7.0
The location was great for getting around, but it could get a bit noisy at times.
Dining
6.0
I didn't eat much here, but the pastries looked delicious and tempting.
Facilities
8.0
The on-site Lotiz lounge on the 7th floor was perfect for chilling out after a long day.
Luna
United Kingdom,
November
2024
7.0/10
My stay at the Zurich Hotel was largely enjoyable. The rooms were impeccably clean and well-maintained, yet I wished for a bit more space. The staff were consistently helpful, but there were moments where the service felt a tad slow, especially during busy hours. The lotiz lounge provided a nice retreat on the 7th floor for relaxation and was a highlight of my stay.
Rooms
8.0
Immaculately clean and well-kept. a bit cramped though.
Service
7.0
Staff were eager to assist but sometimes slow during peak times.
Location
8.0
Convenient location for exploring the city.
Dining
8.0
The on-site options offered good quality, especially the fine bread.
Facilities
8.0
Amenities like room service and dry cleaning were valuable.
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